Contact us

Email us about anything. A person will answer within 2 business days.

Help with orders and subscriptions

Manage your subscriptionSkip, move or cancel from your account, or email us.Returns and shipping30 days to try it. If it isn’t earning its place on your shelf or in your routine, we’ll refund it. Email support@bymae.com. Nothing to send back.FAQWhat’s in each product and how much to take.

Report a reaction to a product

Stop and call the doctor if you notice side effects. If someone needs care right away, call 911 or Poison Control at 1-800-222-1222.

Then email support@bymae.com with Reaction report in the subject line. Tell us which product it was, what happened, when it started and the lot number printed on the pouch.

Working with byMae

For wholesale or press, email support@bymae.com with Wholesale or Press in the subject line.

If you share byMae with friends or followers, you can apply to our affiliate program.

See the affiliate program